Popular Articles

  1. Why can't I assign the Diagnostic Tests of a certain level to a specific class?

    Leer artículo en español The are divided by educational levels into two categories: Lower Primary : designed for 1st, 2nd, and 3rd grades (corresponds to the Lower Primary 3 and 4 Diagnostic Test). Upper Primary : designed for 4th, 5t...
  2. Download mobile PWA

    Download desktop PWA Leer artículo en español Ver artigo em português It is a feature that allows users to access study materials and complete activities without an internet connection. This feature is especially u...
  3. Why can’t I see content that students have already redeemed?

    Leer artículo en español This is because the products are either locked or hidden in your teacher view. Here’s how to identify and resolve it: The product may be locked.  Locked materials are marked with a padlock icon below the title. ...
  4. Why is the Manual Marking checkbox not enabled?

    Leer artículo en español The Manual Marking checkbox may not be enabled for one of the following reasons: The student has not submitted the activity. The student must click the button upon completing the activity. If they don’t, the...
  5. ¿Cómo puedo re-abrir un Test Assignment o Regular Assignment?

    View in English Ingresa a Studio. Selecciona la clase, ubica el módulo . Se desplegarán todas las asignaciones. Identifica la asignación que deseas reabrir. En los tres puntos del final de la fila, haz clic en . Se abrirá la secci...
  6. Why does the progress bar not show 100% even after completing all the activities in an assignment?

    Leer artículo en español The progress bar depends on the types of activities included in the assignment. Some activities are designed solely for practice purposes and do not generate a score. For this reason, even if the student has comp...
  7. Download mobile PWA

    Download desktop PWA Leer artículo en español Ver artigo em português At this moment, the Offline function is only available for students. It is a feature that allows users to access study materials and complete a...
  8. Why does an activity show a different grade than the one recorded in MarkBook after I have completed it?

    Leer artículo en español Ler artigo em português This happens due to the way regular assignments work in Studio: Students can complete the assignment more than once, but: The platform will record the score from the second attemp...
  9. Contact us

    Leer artículo en español Ver artigo em português Need help? If you have any questions, issues, or suggestions, we are here to support you. Click the link below to   submit a ticket , and our team will get in touch with you as soon as pos...
  10. Why don’t I have a grade even though I have completed an assignment?

    Leer artículo en español This can happen if the assignment was completed or submitted after the deadline set by the teacher. All assignments have a due date. Although the system allows you to continue and complete the activity after that de...