Popular Articles

  1. Why do I not have a grade even though I have completed an assignment?

    Leer artículo en español Ler artigo em português This happens if the assignment was completed or submitted after the deadline set by the teacher. All assignments have a due date and time. Even if the system allows the student to continue and c...
  2. Where can I view the score obtained from iRead assignments?

    Leer artículo en español Ler artigo em português The score for assignments completed in iRead can be viewed in the Assignments section within the . In contrast, in the specific iRead section, only the following is displayed: ...
  3. October

    Leer artículo en español New Studio Version - October Creation of PM accounts in Richmond Studio. From the CMS, PM accounts can be created in Richmond Studio. Active view of Navigation between forums is...
  4. Why do some students in the same class see different material?

    Leer artículo en español Ler artigo em português This may happen when one or more students redeem an incorrect token, which gives them access to material different from the rest of the class. This difference in redeemed products al...
  5. August

    Leer artículo en español New Studio Version – August 1. Offline Function Buttons to download LOs* for offline mode, these buttons are only available through the PWA*.   More information about this feature: Click Here ...
  6. How can I hide products in my class?

    Leer artículo en español Log in to Studio. Go to Class Materials> . Select the product you want to lock. Once selected, click the padlock icon . To view locked products, enable the toggle. To unlock a product, click...
  7. Why can’t I edit the date of an assignment?

    Leer artículo en español The most common reason you can’t edit the date of an assignment is because the assignment is already closed. Once an assignment has reached its closing date, the platform locks the option to edit those fields. ...
  8. Why does the progress bar not reach 100% even after completing all the activities of an assignment?

    Leer artículo en español Ler artigo em português The progress bar depends on the type of activities included in the assignment. Some activities are designed only for practice and do not generate a score. For this reason, even if th...
  9. Contact us

    Leer artículo en español Ver artigo em português Need help? If you have any questions, issues, or suggestions, we are here to support you. Click the link below to   submit a ticket , and our team will get in touch with yo...
  10. Why can’t I see some products in Class Materials?

    Leer artículo en español The products are locked. To view locked products, enable the toggle. To unlock a product, enable the toggle. ...