Popular Articles

  1. Logout

    Leer artículo en español Ver artigo em português By completing these steps, you will have securely logged out and exited Studio. Logout To logout of Richmond Studio, follow these steps: Navigate to the Main Menu in the Tea...
  2. Logout

    Leer artículo en español Ver artigo em português By completing these steps, you will have securely logged out and exited Studio. Logout To logout of Studio, follow these steps: Navigate to the Main Menu in the Student Role s...
  3. Contact us

    Leer artículo en español Ver artigo em português Need help? If you have any questions, issues, or suggestions, we are here to support you. Click the link below to   submit a ticket , and our team will get in touch with you as soon as...
  4. Where can I find my access code (token)?

    Leer artículo en español Ler artigo em português Self-registered students If you want to add a new product, you need an access code (token). Access codes can be obtained in the following ways: When you purchase any book throu...
  5. How can I reopen a Test Assignment or Regular Assignment?

    Leer artículo en español Log in to Studio. Select the class and go to the module. All assignments will be displayed. Identify the assignment you want to reopen. Click the three dots at the end of the row, then select . The config...
  6. Why were the recorded grades deleted after reopening an assignment?

    Leer artículo en español The purpose of the function is to provide a new opportunity to complete the activity, whether for one, some, or all students in the class. When the assignment is reopened, previous grades are automatically de...
  7. How can I view the content before my students do?

    Leer artículo en español To view the content before your students, log in to Studio using the appropriate access channel. For and teachers, access Studio through the banner or tab set up in your platform. For teachers, go to...
  8. Why does an alert appear instead of a grade when viewing an assignment?

    Leer artículo en español Manual Marking notifications are available from the Dashboard widgets. When an alert appears instead of a grade, it means you still need to assign a manual grade for that activity completed by the student. ...
  9. How can I view the list of students in my class?

    Leer artículo en español You can view the list of students by entering the class you want to review. Log in to Studio. Click on a class. In the top left corner, click on the option. This option also shows the number of students in the ...
  10. Why do some students in the same class see different material? (Why can’t I open an activity?)

    Leer artículo en español This happens when one or more students redeem an incorrect token, which gives them access to different material than the rest of the class. This difference in redeemed products also affects the teacher, as the platf...