Updated Articles

  1. Why does the grade displayed for an activity differ from the one recorded in the Markbook after the student has completed it?

    Last Updated: 07/31/2026 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português This happens due to how regular assignments work in Studio: Students can attempt the assignment multiple times, but: The platform records the score from the second attempt in the Markboo...

  2. Why does the progress bar not show 100% even after completing all the activities in an assignment?

    Last Updated: 07/31/2026 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português The progress bar depends on the types of activities included in the assignment. Some activities are designed solely for practice purposes and do not generate a score. For this reason, eve...

  3. How can I hide products in my class?

    Last Updated: 07/31/2026 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português Log in to Studio. Go to Class Materials> . Select the product you want to lock. Once selected, click the padlock icon . To view locked products, enable the toggle. T...

  4. Why can’t I see some products in Class Materials?

    Last Updated: 07/31/2026 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português The products are locked. To view locked products, enable the toggle. To unlock a product, enable the toggle. ...

  5. How can I view the list of students in my class?

    Last Updated: 07/31/2026 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português You can view the list of students by entering the class you want to review. Log in to Studio. Click on a class. In the top left corner, click on the option. This option also shows the n...

  6. How can I view the content before my students do?

    Last Updated: 07/31/2026 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português To view the content before your students, log in to Studio using the appropriate access channel. For and teachers, access Studio through the banner or tab set up in your platform....

  7. Why do some students in the same class see different material? (Why can’t I open an activity?)

    Last Updated: 07/31/2026 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português This happens when one or more students redeem an incorrect token, which gives them access to different material than the rest of the class. This difference in redeemed products also affects ...

  8. Why can’t I see content that students have already redeemed?

    Last Updated: 07/31/2026 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português This is because the products are either locked or hidden in your teacher view. Here’s how to identify and resolve it: The product may be locked.  Locked materials are marked with a padloc...

  9. Why is there material visible in Class Material for a class that students cannot see?

    Last Updated: 07/31/2026 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português This happens because there are teacher-specific materials that have been configured with restricted access. Instead of the content, students will see a message indicating that they do not ha...

  10. How can I reopen a Test Assignment or Regular Assignment?

    Last Updated: 07/31/2026 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português Log in to Studio. Select the class and go to the module. All assignments will be displayed. Identify the assignment you want to reopen. Click the three dots at the end of the row, the...
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