Updated Articles

  1. Self-register

    Leer artículo en español Ver artigo em português To access the platform with the Teacher role, it is necessary for the registration process to be managed by the institution. How to register? Registration is not done indepe...
  2. Access

    Leer artículo en español Ver artigo em português To access the Studio Platform, it is essential to first have an active registration in Santillana Connect or EDi. If you do not yet have these credentials, you must request them direct...
  3. Por que não tenho nota mesmo depois de ter finalizado uma Tarefa?

  4. How do I clear cache and cookies in Google Chrome?

    Leer artículo en español Ler artigo em português Clearing cache and cookies helps your browser run better by improving performance, fixing errors, and protecting your information. What’s the difference between Cache and Cookie...
  5. Why don’t I have a grade even though I have completed an assignment?

    Leer artículo en español Ver artigo em português This can happen if the assignment was completed or submitted after the deadline set by the teacher. All assignments have a due date. Although the system allows you to continue and complete t...
  6. Where can I view the scores obtained from iRead assignments?

    Leer artículo en español Ver artigo em português The scores for assignments completed in iRead can be viewed in the Assignments section within the . In contrast, the specific iRead section only displays: The reading time recor...
  7. Why does the grade displayed for an activity differ from the one recorded in the Markbook after the student has completed it?

    Leer artículo en español Ver artigo em português This happens due to how regular assignments work in Studio: Students can attempt the assignment multiple times, but: The platform records the score from the second attempt in the Markboo...
  8. Why does the progress bar not show 100% even after completing all the activities in an assignment?

    Leer artículo en español Ver artigo em português The progress bar depends on the types of activities included in the assignment. Some activities are designed solely for practice purposes and do not generate a score. For this reason, eve...
  9. How can I hide products in my class?

    Leer artículo en español Ver artigo em português Log in to Studio. Go to Class Materials> . Select the product you want to lock. Once selected, click the padlock icon . To view locked products, enable the toggle. T...
  10. Why can’t I see some products in Class Materials?

    Leer artículo en español Ver artigo em português The products are locked. To view locked products, enable the toggle. To unlock a product, enable the toggle. ...