New Articles

  1. Why were the recorded grades deleted after reopening an assignment?

    Created On: 08/13/2025 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português The purpose of the function is to provide a new opportunity to complete the activity, whether for one, some, or all students in the class. When the assignment is reopened, previous gr...

  2. Why can't I assign the Diagnostic Tests of a certain level to a specific class?

    Created On: 08/13/2025 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português The are divided by educational levels into two categories: Lower Primary : designed for 1st, 2nd, and 3rd grades (corresponds to the Lower Primary 3 and 4 Diagnostic Test). Upper Prima...

  3. Why do some students in the same class see different material? (Why can’t I open an activity?)

    Created On: 08/13/2025 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português This happens when one or more students redeem an incorrect token, which gives them access to different material than the rest of the class. This difference in redeemed products also affects ...

  4. Why does the progress bar not show 100% even after completing all the activities in an assignment?

    Created On: 08/13/2025 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português The progress bar depends on the types of activities included in the assignment. Some activities are designed solely for practice purposes and do not generate a score. For this reason, eve...

  5. Why can’t I see content that students have already redeemed?

    Created On: 08/13/2025 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português This is because the products are either locked or hidden in your teacher view. Here’s how to identify and resolve it: The product may be locked.  Locked materials are marked with a padloc...

  6. Why is there material visible in Class Material for a class that students cannot see?

    Created On: 08/13/2025 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português This happens because there are teacher-specific materials that have been configured with restricted access. Instead of the content, students will see a message indicating that they do not ha...

  7. Why does an alert appear instead of a grade when viewing an assignment?

    Created On: 08/13/2025 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português Manual Marking notifications are available from the Dashboard widgets. When an alert appears instead of a grade, it means you still need to assign a manual grade for that activity compl...

  8. Why is the Manual Marking checkbox not enabled?

    Created On: 08/13/2025 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português The Manual Marking checkbox may not be enabled for one of the following reasons: The student has not submitted the activity. The student must click the button upon completing the act...

  9. Offline

    Created On: 08/13/2025 in Student
    Download mobile PWA Leer artículo en español Ver artigo em português It is a feature that allows users to access study materials and complete activities without an internet connection. This feature is especi...

  10. Offline

    Created On: 08/13/2025 in Studio Español Studio Español Teacher
    PWA descarga móviles View in English Ver artigo em português En este momento la función Offline, únicamente se encuentra disponible para estudiantes. Es una función...
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