New Articles

  1. Why can’t I edit the date of an assignment?

    Created On: 08/13/2025 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português The most common reason you can’t edit the date of an assignment is because the assignment is already closed. Once an assignment has reached its closing date, the platform locks the option to...

  2. Why don’t I have a grade even though I have completed an assignment?

    Created On: 08/13/2025 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português This can happen if the assignment was completed or submitted after the deadline set by the teacher. All assignments have a due date. Although the system allows you to continue and complete t...

  3. Why does the grade displayed for an activity differ from the one recorded in the Markbook after the student has completed it?

    Created On: 08/13/2025 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português This happens due to how regular assignments work in Studio: Students can attempt the assignment multiple times, but: The platform records the score from the second attempt in the Markboo...

  4. Why were the recorded grades deleted after reopening an assignment?

    Created On: 08/13/2025 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português The purpose of the function is to provide a new opportunity to complete the activity, whether for one, some, or all students in the class. When the assignment is reopened, previous gr...

  5. Why can't I assign the Diagnostic Tests of a certain level to a specific class?

    Created On: 08/13/2025 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português The are divided by educational levels into two categories: Lower Primary : designed for 1st, 2nd, and 3rd grades (corresponds to the Lower Primary 3 and 4 Diagnostic Test). Upper Prima...

  6. Why do some students in the same class see different material? (Why can’t I open an activity?)

    Created On: 08/13/2025 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português This happens when one or more students redeem an incorrect token, which gives them access to different material than the rest of the class. This difference in redeemed products also affects ...

  7. Why does the progress bar not show 100% even after completing all the activities in an assignment?

    Created On: 08/13/2025 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português The progress bar depends on the types of activities included in the assignment. Some activities are designed solely for practice purposes and do not generate a score. For this reason, eve...

  8. Why can’t I see content that students have already redeemed?

    Created On: 08/13/2025 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português This is because the products are either locked or hidden in your teacher view. Here’s how to identify and resolve it: The product may be locked.  Locked materials are marked with a padloc...

  9. Why is there material visible in Class Material for a class that students cannot see?

    Created On: 08/13/2025 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português This happens because there are teacher-specific materials that have been configured with restricted access. Instead of the content, students will see a message indicating that they do not ha...

  10. Why does an alert appear instead of a grade when viewing an assignment?

    Created On: 08/13/2025 in Teacher FAQs for Teachers
    Leer artículo en español Ver artigo em português Manual Marking notifications are available from the Dashboard widgets. When an alert appears instead of a grade, it means you still need to assign a manual grade for that activity compl...
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