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                                                                                          • FAQs for Teachers
                                                                                            • Why is the Manual Marking checkbox not enabled?
                                                                                              • Why does an alert appear instead of a grade when viewing an assignment?
                                                                                                • Why can't I assign the Diagnostic Tests of a certain level to a specific class?
                                                                                                  • Why were the recorded grades deleted after reopening an assignment?
                                                                                                    • Why can’t I edit the date of an assignment?
                                                                                                      • How can I reopen a Test Assignment or Regular Assignment?
                                                                                                        • Why is there material visible in Class Material for a class that students cannot see?
                                                                                                          • Why can’t I see content that students have already redeemed?
                                                                                                            • Why do some students in the same class see different material? (Why can’t I open an activity?)
                                                                                                              • How can I view the content before my students do?
                                                                                                                • How can I view the list of students in my class?
                                                                                                                  • Why can’t I see some products in Class Materials?
                                                                                                                    • How can I hide products in my class?
                                                                                                                      • Why does the progress bar not show 100% even after completing all the activities in an assignment?
                                                                                                                        • Why does the grade displayed for an activity differ from the one recorded in the Markbook after the student has completed it?
                                                                                                                          • Where can I view the scores obtained from iRead assignments?
                                                                                                                            • Why don’t I have a grade even though I have completed an assignment?
                                                                                                                              • How do I clear cache and cookies in Google Chrome?
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                                                                                                                                                                    • FAQs for Students
                                                                                                                                                                      • Why do some students in the same class see different material?
                                                                                                                                                                        • Why does the progress bar not reach 100% even after completing all the activities of an assignment?
                                                                                                                                                                          • Why does an activity show a different grade than the one recorded in MarkBook after I have completed it?
                                                                                                                                                                            • Why do I not have a grade even though I have completed an assignment?
                                                                                                                                                                              • Where can I view the score obtained from iRead assignments?
                                                                                                                                                                                • Where can I find my access code (token)?
                                                                                                                                                                                  • How do I clear cache and cookies in Google Chrome?
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                                                                                                                                                                                  FAQs para Students

                                                                                                                                                                                  ¿Por qué algunos alumnos de la misma clase ven material distinto?

                                                                                                                                                                                  ¿Por qué a pesar de finalizar todas las actividades de una asignación la barra de progreso no queda en 100%?

                                                                                                                                                                                  ¿Por qué después de que finalicé una actividad se visualiza en ella una calificación diferente a la que registrada en MarkBook?

                                                                                                                                                                                  ¿Por qué no tengo calificación a pesar de haber finalizado una Asignación?

                                                                                                                                                                                  ¿Dónde puedo visualizar el score obtenido de las asignaciones de iRead?

                                                                                                                                                                                  ¿Dónde encuentro mi código de acceso (token)?

                                                                                                                                                                                  ¿Cómo elimino cachés y cookies en Google Chrome?

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